CAP Worldwide Serviced Apartments (CAP) is delighted to welcome industry professional, Laura Rurode to the global senior leadership team. Laura joins to lead the continued growth of CAP across North America, further enhancing the key account and client services functions, based in Chicago, Illinois.
Laura, having previously held senior leadership sales and operations positions for the last 15 years, will be principally responsible for managing CAP service delivery in this important region.
Jo Layton, CEO of CAP says ‘Laura’s passion for driving excellence in traveller care, client support and services will prove highly beneficial with the changing landscape post the pandemic. Laura will work strategically with myself, Andrew Hopgood and Josie Oliveira across The Americas alongside Kate Scott, Clare Ace, Liz Warnes and Francine Migliorati, to fulfil the company goal of building the best-in-class global serviced accommodation booking agency’.
Layton continues ‘I am delighted that Laura has chosen to join us at this pivotal time in our growth. I have had the absolute pleasure of working alongside Laura for many years in previous roles. She is highly respected in all markets and has a true passion for excellence, an entrepreneurial attitude and a deep understanding of the importance of ensuring the health, safety, security and overall happiness of our travellers’.
Andrew Hopgood, COO adds ‘Laura is a true professional with over 15 years in the serviced apartment and corporate housing industry. Her knowledge, approach and experience added to her absolute ability to build strong and trusted relationships with clients, key brand partners, and colleagues is fundamental to the success of CAP in this market.
Laura Rurode adds ‘I am thrilled to work alongside Jo, Andrew and the senior team again. I have been watching their growth and am very excited to be part of the future development and direction of the company, this is also great timing with the anticipated re-opening of many international travel corridors’.
She adds ‘I believe I’m a great cultural fit for CAP, the whole team have already made me feel truly welcome. The blend of CAP’s digital eco system with the passionate and highly experienced CAP leaders and operational teams has made this an easy decision’. She continues ‘I look forward to progressing the key account and client services with our brand partners alongside Josie for The Americas’.
Welcome on-board Laura!
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